Five types of technical documentation. Each one serves a different purpose.
Reference docs, quick-start guides, code examples, and tutorials for REST and GraphQL APIs. Written by people who understand both the technology and the developers reading it.
User guides, installation manuals, and quick-start guides for software and hardware products. Written for the people who actually use the product, not the engineers who built it.
SOPs, workflow guides, and operational procedures that help teams do their jobs consistently. Particularly useful when onboarding new staff or scaling operations.
Internal and external knowledge bases that reduce support tickets and help people find answers themselves. Structured, searchable, and maintained over time.
Compliance documentation, CE marking files, ISO procedure documents, and regulatory submissions. We know the formats, the requirements, and the level of detail regulators expect.
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